Terms of service
OVERVIEW
This website is operated by Miss Avenue Lane LLC, doing business as The Queen’s Oil. Throughout the site, the terms “we,” “us,” and “our” refer to The Queen’s Oil. By visiting our website and/or purchasing from us, you agree to these Terms of Service and all policies referenced on our website.
PRODUCTS AND SERVICES
The Queen’s Oil offers personal-care and cosmetic products. We reserve the right to modify product descriptions, pricing, availability, packaging, and other product information at any time.
Product images are provided for representation purposes. Because products may contain natural oils and herbs, appearance, color, texture, or scent may vary slightly between batches.
PERSONAL USE AND PRODUCT INFORMATION
Our products are intended for external use as directed. Product descriptions and information provided by The Queen’s Oil are for general informational purposes and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Customers are responsible for reviewing product ingredients before use. If you have allergies, sensitivities, a medical condition, are pregnant or nursing, or have concerns about whether a product is appropriate for you, consult an appropriate healthcare professional before use.
Discontinue use if irritation or an adverse reaction occurs.
ORDERS AND PAYMENT
By placing an order, you represent that the billing, shipping, payment, and contact information you provide is accurate and complete.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including suspected fraud, payment problems, pricing errors, inventory issues, or misuse of our website.
ALL SALES FINAL
All purchases are final sale. We do not accept returns or exchanges and do not provide refunds except when otherwise required by applicable law. Please review your order carefully before completing your purchase.
If you receive an incorrect item or there is an error with your order, contact us within 7 days of delivery so that we can review the issue.
SHIPPING
Customers are responsible for providing a complete and accurate shipping address. Shipping and delivery estimates are not guarantees. Additional shipping terms are provided in our Shipping Policy.
INTELLECTUAL PROPERTY
The Queen’s Oil name, branding, original photographs, product descriptions, website content, graphics, and other original materials may not be copied, reproduced, distributed, or commercially used without permission, except as permitted by law.
PROHIBITED USES
You may not use our website or products for unlawful purposes, interfere with the operation or security of our website, submit fraudulent information, or violate the intellectual-property rights of The Queen’s Oil or others.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Miss Avenue Lane LLC and The Queen’s Oil will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or products. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
THIRD-PARTY SERVICES
Our website may use third-party providers for services including payments, shipping, analytics, and ecommerce functionality. Those services may also be governed by their respective terms and policies.
CHANGES TO THESE TERMS
We reserve the right to update these Terms of Service. Changes become effective when posted to our website unless otherwise required by law.
GOVERNING LAW
These Terms are governed by applicable laws of the State of Nevada and the United States, without limiting any consumer rights that apply under applicable law.
CONTACT
Questions regarding these Terms of Service may be submitted using the contact information provided on our website.
By using this website or completing a purchase, you acknowledge that you have read and agree to these Terms of Service.